Return Policy
Shopping online can be a wonderful experience, but sometimes things don’t go as planned. Whether it’s the wrong size, a change of heart, or simply a style that doesn’t quite fit your vibe, knowing how to navigate returns can make all the difference. Here, we’ll break down our return policy to help you feel confident in your purchase.
First and foremost, we want you to be completely satisfied with your sunglasses. If for any reason you need to return an item, we’re here to support you through the process. Our return policy is designed to be straightforward and hassle-free, ensuring that you can easily exchange or return your purchase.
When considering a return, please keep in mind that items should be in their original condition. This means they should be unworn, unwashed, and free from any damage. We understand that sometimes you might want to try on your new shades to see how they look, and that’s perfectly fine! Just make sure to handle them with care.
To initiate a return, simply reach out to our customer service team. They’re friendly and ready to assist you with any questions you may have. We recommend contacting them as soon as possible after receiving your order, as there may be a time frame for returns. This way, you can ensure that your return is processed smoothly and efficiently.
Once your return is approved, you’ll receive instructions on how to send the item back. We suggest using a trackable shipping method to keep an eye on your return’s journey. After we receive the returned item and confirm its condition, we’ll process your refund or exchange promptly. We want to make sure you’re taken care of every step of the way!
We also understand that sometimes you might want to exchange an item for a different style or color. If that’s the case, just let us know! We’re happy to help you find the perfect pair of sunglasses that suits your style and needs.
In summary, our return policy is all about making your shopping experience as enjoyable as possible. We’re here to support you, whether you’re looking to return an item or find something new. Remember, it’s all about finding the right fit for you, and we’re committed to helping you achieve that!
Thank you for trusting us with your eyewear needs. We appreciate your understanding and look forward to assisting you with any returns or exchanges you may need.